Dog Bite Prevention Guidelines
PL
Last Update há um ano
Pre-Delivery Assessment:
Paw Print Icon: Check for a "Paw Print" icon in the Delivery App, indicating a known presence of a dog at the delivery address.
Customer Notes: Review any customer notes in the Delivery App for information about dogs on the property.
On-Site Vigilance:
Visual and Auditory Indicators: Be alert for signs like barking sounds, dog toys, or fences that may indicate the presence of a dog.
Announce Presence: Make your presence known by tapping the vehicle horn or verbally announcing arrival.
Safe Delivery Protocol:
Situation Assessment: Evaluate the situation from a safe distance to determine if the delivery can be completed without interacting with the dog.
Customer Assistance: If unsure about safety, contact the customer for assistance or to secure the dog before attempting delivery.
Encounter Protocol:
Disengage and Retreat: If approached by a dog, disengage from the situation and retreat to a safe location.
Preventative Measures
Awareness and Vigilance: Always be observant of your surroundings. Look out for signs that indicate the presence of a dog, such as barking sounds, dog toys, or warning signs on the property.
Avoiding Risky Situations: If you notice a dog, do not approach it. Maintain a safe distance, and avoid making direct eye contact, which can be perceived as a threat by some dogs.
If there's a 'Paw Print' icon or any mention of a dog, proceed with caution.
Proper Use of Dog Deterrent Devices: If provided, carry and know how to use dog deterrent devices such as sprays or ultrasonic tools.
Safe Package Delivery: If a dog is present and seems agitated, do not attempt delivery. Contact the customer for alternative arrangements.
Scenario: Encountering a Dog During Delivery
Dog is Visible and Calm:
Attempt delivery while maintaining a watchful eye on the dog.
Do not interact with or pet the dog, even if it seems friendly.
Dog is Aggressive or Unpredictable:
Do not attempt delivery.
Retreat slowly without turning your back on the dog.
Use a dog deterrent device if necessary.
Dog Approaches Suddenly:
Stand still and avoid sudden movements.
Place a package between you and the dog as a barrier if possible.
If the dog does not retreat, back away slowly until you reach a safe place.
In Case of a Dog Bite
Immediate Steps:
Retreat to a safe location.
Apply first aid to the wound.
Contact emergency services if necessary.
Reporting the Incident:
Report the incident to the Emergency Team
Provide the incident’s details, including the date, time, location, and any available community member information.
Post-Incident Protocol:
Visit a healthcare professional for a medical evaluation and treatment.
Complete the DA Incident Packet.
If the bite is severe or if the dog's vaccination status is unknown, follow medical advice regarding rabies vaccination.
Follow-Up Actions
Investigation and Documentation:
Investigate the incident
Document the scenario-specific questions related to the incident for a thorough understanding and future preventive measures.
Review and Reflection:
Analyze the incident to understand what could have been done differently.
Update training and safety protocols as necessary to prevent future incidents.
Support and Recovery:
Ensure the DA receives proper support, including medical care and counseling if needed. Discuss with the DA any concerns or hesitations about returning to work.