Incident Reporting

PL

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Steps in the Incident Reporting Process:

Identify and Assess the Incident:

Recognize the type and severity of the incident.


Ensure Safety and Immediate Response:

If required, take immediate safety measures or first aid.


Document the Incident:

Use the Incident Reporting Template to document details.


Gather Evidence:

Take photos, note down witness accounts, and collect any relevant information.


Report to Supervisor/Station Manager:

Submit the completed incident report to the designated authority.


Follow-up Actions:

Cooperate with any follow-up investigations or procedures.


Review and Feedback:

Participate in a review of the incident for learning and improvement.

Incident Reporting Template

Incident Report


Date of Report: 

[Date when the report is being filled out]


Reporting Associate Name:

[Full name of the Delivery Associate reporting the incident]

Incident Date and Time: 

[Date and time when the incident occurred]


Location of Incident: 

[Exact location or address where the incident took place]

Incident Type: 

(Please tick the appropriate box)

[ ] Vehicle Accident

[ ] Property Damage

[ ] Injury

[ ] Near Miss

[ ] Dog Interaction

[ ] Other (Please specify): ____________________


Detailed Description of the Incident: 

[Provide a detailed account of what happened, including the lead-up to the incident]


Injuries/Damage Reported: 

(Please describe any injuries or damages that resulted from the incident)


Immediate Action Taken: [Describe any immediate action taken following the incident, such as first aid or calling emergency services]


Witnesses: (If applicable)

Name: ________________ Contact: ________________

Name: ________________ Contact: ________________


Photographs/Documentation Attached: [ ] Yes [ ] No

Reporting Associate Signature: _____________________

Supervisor Review: [Comments by the supervisor or manager]

Name: _____________________ 

Signature: _____________________ 

Date: ________________

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